Welcome to our Bahamas Cruise Excursions Frequently Asked Questions.  We hope you will find these FAQ answers helpful.

Q. Why should I book with your company?

A: Since 2002, we have worked to provide the best independent cruise ship excursions in the industry. We are cruise excursion pioneers and experience matters!

We have earned our reputation for value, quality, and dependable services. Our large, loyal, and ever-growing client base reflects our dedication to providing more private and personalized experiences.

We have participated in every tour on our site. Many tours were designed with our partners in paradise, and we offer them EXCLUSIVELY.  We have carefully selected the best Bahamas Cruise Excursions available.

We have the most experienced destination specialists to assist you in finding the best options to fulfill your excursion needs and expectations. Our staff will work with you to help you get the most out of your visit to the Bahamas.

Lastly, we are wonderfully warm and fuzzy people who appreciate your business and care deeply about our valued clients’ experiences.

Q How can I book a Bahamas Cruise Excursion?

A: We invite you to review all of the many tours on our Bahamas Cruise Excursion site and submit requests for those tours that appeal to you. Along with these requests, you may note any specific questions or needs you may have.

Our response is NOT automated! We will personally review each request and respond promptly, advising whether the tour is available and, if so, providing additional tour details, including instructions on how to secure your excursion.

Q. Is reserving through your site safe?

A. Our site is entirely safe and secure. We use the same high level of encryption as your online banking does. Your personal information is kept safe and secure at all times, and we never share it with a third party.

Q What happens after I make a reservation?

A. Once a secure form is submitted to reserve an excursion in the Bahamas, you will receive notification advising that your reservation has been received and your Confirmation/Excursion Ticket is automatically processed.

Within 24 hours, you will receive your formal Confirmation Ticket via email, which will contain all of your payment and meeting details. Upon receipt of your confirmation, we ask that you review your information and let us know if you require any corrections or adjustments, or have any additional questions or concerns.

Your Confirmation Ticket will have all of your tour meeting times and meeting locations, as well as specific payment information. Please follow the instructions provided on the confirmation to meet our guides for your reserved tours.

Your Confirmation Ticket will include local contact information for our guides should you require assistance upon arrival in the Bahamas.

Before you arrive in the Bahamas, you can go to Live Help or email us and count on immediate responses.

If, after 24 hours of making a reservation, you do not have your confirmation, please let us know. It’s possible that your confirmation ended up in your junk or spam folder. Sadly, it can happen!

You MUST print or save your reservation on your phone/tablet and present your Confirmation Ticket to our guides upon arrival in the Bahamas, along with any balance owed for your tour.

In cases you do not have access to a printer, you may present this information from your mobile device.

Q. How far in advance should I book my excursion?

A: Because many tours have limited spaces, we encourage you to book as soon as possible. Many tours will sell out weeks and months in advance, especially during the peak times of the year.

Many returning clients book up to a year in advance. By reserving their tour in advance, they not only guarantee their spaces but also lock in “today’s pricing” for their future excursion.

Q: Are the tours you offer the same as the ones offered by my cruise ship?

A. We do not sell the same tours that are offered by your cruise ship. Although some similar tours are offered by your ship, our quality options provide more value and flexibility, allowing you to escape the crowds on cruise ship-organized tours.

Q: Can I book your tours through my cruise line?

A: Our private and personalized tours cannot be booked through your cruise ship and can only be reserved in advance via our  Bahamas Cruise Excursion online reservations.

Q. Are the Bahamas Safe?

A: The Bahamas is one of the safest tourist destinations on the planet. The people of the Bahamas are warm, friendly, welcoming, and take great pride in their country. The spirit of hospitality is widespread, and Bahamians have a genuine desire for you to experience the very best their island paradise has to offer.

Q: Is there a risk of missing my ship by not booking through my cruise line?

A: Though your cruise line may advise that you assume that risk, the fact is, you will not miss your cruise ship by booking independently! Since 2002, we have never had a client miss a Ship, and we never will.

We have measures in place to ensure that could never happen. We take great care to ensure all tours we secure for you will work safely within your port time. We will have you safely back to your ship long before it sails.

Should you miss a ship due to one of our tours, we will guarantee your meals, hotel, and transport to your next port of call. It is in your cruise line’s best interest to raise this fear. In reality, you have nothing at all to worry about. You will not miss your ship.

Q. How will I find your guides upon arrival in the Bahamas?

A. It is safe and straightforward to find your tour guides upon arrival in the Bahamas. Most tours will offer pick up directly from or near your cruise ship port, while others require that you take a quick taxi to the stated meeting location.

Again, this process is SAFE AND SIMPLE. Your specific and detailed meeting instructions are included with your Confirmation Ticket, which is emailed to you after you make a secure reservation. You must have this information with you upon arrival in the Bahamas.

Q Will my deposit be refunded if my ship is late or cannot make it into port?

A: If your cruise ship cannot make port for any reason, your deposit will be fully refunded. If your ship arrives late and you miss your tour as a result, your deposit will be refunded. (Please note we can usually accommodate most delays.)

We kindly ask you to keep us posted so we can keep our guides advised of your delay. If you cannot make a tour departure due to a ship delay or missed port, email us upon your return home to notify us, and your deposit will be refunded immediately.

Q: What if my cruise ship changes its arrival date during my cruise?

A: In the rare event that your ship’s itinerary changes during your cruise, we will, where possible, change your excursion to your new arrival date.

We do kindly ask that you contact us from your ship. All cruise lines have internet available, as do the ports you visit. Getting connected should not be difficult, and we appreciate a quick email to keep us informed of any changes that may affect your reserved tour.

Q. Will my cruise ship dock, or is it tendered

A: Your ship will dock! The Bahamas has numerous cruise ship slips where all ships dock.

Q: What is the best thing to do in the Bahamas?

A: Bahamas Cruise Excursions has many exciting opportunities for adventure, both above and below the crystal clear Caribbean waters. The Bahamas is world-famous for its snorkeling and scuba diving. Many clients enjoy a personalized tour of the entire island with  Private Island Tours.

Our most popular options are our day passes to the Breezes Resort, Riu Resort, and British Colonial Hilton.   There is no better way to spend your day than to kick back, relax, and enjoy the excellent seaside amenities and services of one of these world-class resorts. We have something for everyone!

Q: What language is spoken in the Bahamas?

A: English

Q: Can I spend US currency in the Bahamas?

A: Though the official currency in the Bahamas is the Bahamian Dollar, US Dollars are still king and accepted EVERYWHERE for payment. From taxis to stores, local vendors, bars, and restaurants. It is recommended to have bills of smaller denominations.

Q- Will I need to take my passport or driver’s license on the tour?

A: It is not necessary to bring your passport or your driver’s license. (Unless you are reserved on a tour where you will be driving a vehicle) Your cruise ship identification is all you will need.

Q. Can I do more than one tour during my stop in the Bahamas?

A. Depending on your cruise ship port time, you may easily be able to do more than one tour during your port time. You may, for example, wish to do a Private Island Tour, followed by a day pass or a boat tour.

Our destination specialists will work to ensure that our plans are executed safely within your port time.

Q: Are gratuities included in the tour price?

A: Tips and gratuities are not included in your tour pricing. Tipping your guides is at your discretion and greatly appreciated. (And we hope, well deserved!) As a guide, guests generally tip anywhere from 10% to 30% of their tour price, and above is suggested for good and exceptional service.

If you have a question you feel should be included in our Frequently Asked Questions Bahamas, please let us know.